Alabang | Night Shift
Work across multiple customer-facing teams (Sales, Business Development, Product, Engineering, Customer Success) to improve the product's vision and to make global businesses and organizations successful.
Technical solutions expert with an aptitude for technical advising, troubleshooting, and analysis. With strong communication skills, you will be proficient in communicating technically complex ideas to a non-technical audience. You help employees and customers approach and resolve technical problems and design scalable services.
Gather requirements via client meetings and lead the solution design process jointly with customers, Business Development and Engineering
Develop capabilities and features based on customer requirements as well as to extend connector capabilities via HTTP and SDK
Work closely with Product and Engineering to review customer requirements and feedback, and identify opportunities for platform enhancements
Accelerate development for roadmap features to address specific customer requirements
Improve internal processes, and promote knowledge sharing in the team, by contributing to the knowledge base
Prioritize and deliver outstanding customer service experience to customers
At least 3-5 years of experience in Technical Consulting, Integration Implementation, and/or Solutions Consulting roles
Must have experience with Integration Platforms such as TIBCO, Dell Boomi, MuleSoft etc.
Experience in implementing Integration projects is a must
Strong working knowledge with APIs - RESTful
Sound knowledge of Data Structure - JSON
1-2 years of coding experience (Java/Python)
Sound knowledge of any RDBMS
Technical background or a good understanding of technology and industry trends, especially in the app integration space
Experience working with cloud business apps like Workday / NetSuite / Salesforce / Servicenow / Marketo is a plus
Willing to work in Alabang on Night Shift schedule (temporarily will work remotely)